Email: [email protected]
To use the Outback Creative service; the company may request certain personal information from users, to ensure the provision of the best service possible. Any communication or feedback, through any casual or official means of correspondence between users and company administrators; may also be collected and stored to help shape the operation of the service. Outback Creative; is permitted to collect and store any information of this type.
Storing collected Information
The security of your personal information is of utmost importance to Outback Creative. The integrity of your personal information is safeguarded by a stringent encryption system. When the company deals with any sensitive information on our service, pertaining to a user (e.g. account information or credit card information); Outback Creative encrypts that information using Stripe. Stripe is the leading software program for online protection of transactions.
Product / Service Orders
As a user, you may decide to purchase a product from the service. Therefore, Outback Creative may request certain personal information from you. Explicitly, users may be required to provide specific information, regarding contact details (such as your name, email, postal and billing addresses); or financial information (such as account details or credit card details). Outback Creative uses this information for billing purposes only or to fill your purchase orders effectively. All of this information passes through safe and secure methods of sale. If Outback Creative has problems processing the order, the company will then use your contact information to inform you and resolve the issue.
The company may use personal information for other purposes; including promotional emailing or sending newsletters to subscribed users. If at any time a user wishes not to receive these communications, they can unsubscribe or ask to be removed from mailing lists or correspondence.
Outback Creative; may at its discretion use other third parties in the operation of its business service. These third parties will be provided with stored personal information. These parties include, but are not limited to freight companies, printing agencies, and any organisation nominated by the Australian Government for the purposes of managing the Resale Royalty Rights Scheme. These alliances have their own stringent privacy policies, which are approved by Outback Creative.
Outback Creative reserves the right to disclose your personally identifiable information only as required by law or when it believes that disclosure is necessary to protect Outback Creative rights and / or comply with judicial proceedings, court orders, or legal processes served on the Outback Creative website.
Our site is secure; which is evident in a number of ways. The padlock symbol on our browser, is proof that the server is encrypted, secure and trustworthy. Our address starts with https://, instead of the usual http://, which ensures that you can check the progress of your order online. These two features ensure that you can order safely online via our Online sales platform.
The site is also protected via a SSL Security certificate with a high-level security layer offering up to very strong encryption, which turns data into virtually impenetrable code that is safe from identity theft. Having an SSL certificate is critical for the company’s online reputation. It lets you know that we are trustworthy and reputable. Most importantly, this tells you that we value your privacy and are making the extra effort to ensure all your data is encrypted during transmission from your computer to ours. An SSL certificate from our host provider (InMotion Hosting) will protect all customer information we collect, including names, addresses, passwords, and credit card numbers. It is very unlikely that anyone can obtain your details whilst using a secure transmission, such as this.
Additionally, shopping with us you, all transactions made via credit card are processed through the Stripe gateway. Stripe is a proven payment system that protects credit card transactions. All transaction data is encrypted for storage within Stripe’s ‘high grade protection’ storage system. Furthermore, we utilise Pay Pal as a third-party, Pay Pal is a world-renowned secure way of making payments. We also accept direct bank transfers, but advise you to use one of the previous methods.